Privacy, Security & Legal Information

Last Updated: January 2026

Your privacy. Your trust. Our responsibility.

Veteran Melodies, Inc. is committed to protecting personal information, honoring donor trust, and safeguarding veteran and participant data. This page provides a clear overview of how information is collected, used, protected, and respected across our website and programs.

Privacy Policy

Veteran Melodies, Inc. (“we,” “us,” or “our”) respects your privacy and is committed to protecting personal information shared through our website, programs, services, and communications.

Information We Collect

We may collect:

  • Name, email address, phone number, and mailing address

  • Veteran status and program-related information (voluntarily provided)

  • Donation and payment details (processed securely by third-party providers)

  • Website usage data such as IP address, browser type, and pages visited

When participating in programs, limited sensitive information may be collected only when necessary, such as proof of veteran status or intake information.

How We Use Information

Information is used to:

  • Provide and manage programs and services

  • Communicate with participants, donors, volunteers, and partners

  • Process donations and issue tax acknowledgements

  • Improve website functionality and security

  • Meet legal, regulatory, and grant-related requirements

Data Protection

We use reasonable administrative, technical, and physical safeguards to protect information, including secure cloud platforms, access controls, and confidentiality standards aligned with HIPAA security principles and NIST best practices.

Information Sharing

We do not sell or rent personal information. Information may be shared only with trusted service providers, when required by law, or to protect the safety and rights of individuals and the organization.

Your Rights

You may request access, correction, or deletion of your information, subject to legal and program requirements.

Notice of Privacy Practices

Program & Participant Information

Veteran Melodies, Inc. is committed to maintaining the privacy of personal and sensitive information shared through our programs.

Our Responsibilities

We are committed to:

  • Protecting sensitive information

  • Limiting access to authorized personnel only

  • Using information solely for program, operational, and reporting purposes

  • Responding promptly to privacy concerns or incidents

Permitted Uses

Information may be used to coordinate services, evaluate program outcomes, fulfill grant obligations, and communicate program-related updates.

Your Rights

Participants may request access to their information, request corrections, or inquire about how information is used. Requests can be made at any time.

This notice does not replace clinical medical privacy notices and does not constitute medical treatment.

Donor Privacy Commitment

Veteran Melodies, Inc. values and respects the trust of our donors.

We commit to:

  • Using donations solely to advance our mission

  • Protecting donor personal and financial information

  • Never selling, trading, or sharing donor lists

  • Processing donations through secure third-party platforms

Donors may request anonymity, updates to their information, or removal from communications at any time.

Terms of Use

By accessing this website, you agree to the following terms.

Website Use

This website is provided for informational and charitable purposes only. Unauthorized use or misuse of content is prohibited.

No Medical Advice

Content on this website does not constitute medical or mental health advice. Participation in our programs does not replace professional healthcare services.

Intellectual Property

All content on this website is the property of Veteran Melodies, Inc. and may not be reproduced without written permission.

Limitation of Liability

Veteran Melodies, Inc. is not responsible for damages resulting from use of this website or reliance on its content.

Privacy

Use of this website is subject to this Privacy, Security & Legal Information page.


Privacy for Veterans (Plain Language)

Your privacy matters to us.

Here’s what you should know:

  • We only ask for information we truly need

  • Your information is kept secure

  • We do not sell or share your data

  • Only authorized team members can access your information

  • Your information is used to support you and improve our programs

You have the right to ask questions, request corrections, or raise concerns at any time. We are here to support you with respect and transparency.

Accessibility Commitment

Veteran Melodies, Inc. is committed to digital accessibility and strives to ensure our website is usable by individuals of all abilities. We aim to align with recognized accessibility standards and continuously improve the user experience.

If you experience difficulty accessing any content on this website, please contact us so we can assist you.

Contact Us

If you have questions about privacy, data use, or accessibility, please contact:

Veteran Melodies, Inc.

Email: info@veteranmelodies.org

Phone: (833) 838-7664

Website: www.veteranmelodies.org